How do I switch my payment method from PayPal to Credit/Debit Card

Thanks for reaching out! The PayPal system is pretty limited in its options. The best way to switch to the credit card/debit option is to complete the following steps:

 

Cancel your current plan:

  1. Log into your JellyTelly account
  2. Click “Menu” on the top left of the page
  3. Click “My Account” on the left
  4. Click “Billing”
  5. Click “Cancel Subscription”
  6. Add “Switching to credit card payment method” for the cancellation reason

 

Add your new plan:

  1. Go back to "My Account"
  2. Select the Subscription plan you'd prefer
  3. Select Credit Card as the payment method
  4. Add your card information
  5. Click "Start Watching"

 

You should be good to go! Let me know if if you have any questions or run into any issues, don't hesitate to reach out to us by clicking on the Contact option on the right upper side of the screen or by sending an email to support@jellytelly.com. Please include your JellyTelly email, PayPal email, and specific details about the issues you're having. We'll be happy to help you as soon as possible!

 


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