How do I switch from an annual to a monthly subscription plan?
You can update your subscription preference at any time by following these steps:
- Go to www.jellytelly.com/login
- Log into your account using your Username and Password
- Click on the Menu Icon on the top left-hand side
- Click "My Account"
- Re-type your password to access your profile (for security purposes to access billing info)
- Click "Edit" next to your annual plan
- Select the Monthly Plan
- Click "Save"
Don’t see this option? You likely set up your account through PayPal, and we would be happy to help you switch over your payment to our new system which will allow you to update your account payment preferences and methods at any point. Just reach out to us by clicking on the Contact option on the right upper side of the screen or by sending an email to firstname.lastname@example.org with your Jellytelly account email and the email associated with your PayPal account, and we will get you up and running in no time! Thanks!