Where is my digital order?

Once your order is finalized, you’ll receive a separate email from JellyTelly at the address you used for your order. This email will contain a link to access your download. This email is typically sent within minutes of placing your order. If you did not receive your download email, please double check your spam folder in case your email program incorrectly filtered the email. If you still cannot locate the email with your download link, please email us at shop@jellytelly.com.    

If you have any other questions, please don't hesitate to reach out to us by clicking on the Contact option on the right upper side of the screen or by sending an email to shop@jellytelly.com. We'd be happy to help!


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